Shipments
The prices of products in the Site do not include VAT , which will be rated together with transport costs in the summary of the cart. You can see the total to pay , before forwarding to Protekna srl through " order confirmation ".
The shipping costs amount to € 12.00 + VAT ( € 14.64 ) throughout Italy . While abroad they vary according to country of destination . Currently reaching 200 € of taxable the transport will be free.
For the delivery , Protekna srl use of the express courier DHL or GLS , which delivers in Italy in 1 day , 2 days for the islands and remote areas . Once we shipped the materials we send to the customer the tracking number and the invoice for the goods to the designated email.
No change will be possible after the issuance of the invoice.
Protekna will ship the order as soon as possible , unless otherwise agreed , generally in 24 hours for merchandise in stock , for payments by Cash , Credit Card or Paypal . In case of payment by bank transfer, you will have to wait the crediting of the money in c / c , after the products will be delivered .
To meet the particular needs of the customer ( urgent delivery , using your courier , pick up at our offices , VAT exemption , ... ) Protekna srl is at your disposal at +39 0458600998.